Frequently Asked Questions

How long does it take to process an order?

All of our shirts, hoodies, and other apparel are made to order. Production typically takes 2–4 business days before shipping.

How long does shipping take?

Shipping typically takes 5–7 business days after production is complete. Delivery times may vary depending on your location and the shipping carrier.

How much is shipping?

We charge a flat shipping rate of $7.99.

Can I return or exchange an item?

Because our products are made to order, we accept returns for items that arrive damaged, defective, or different from what you ordered. Please contact us so we can help resolve the issue.

Do you offer custom or personalized designs?

Yes! Custom creations are one of our specialties. If you have an idea for a personalized shirt, hoodie, or gift, contact us to discuss your design.

Do you keep products in stock?

Our apparel is printed and fulfilled by our production partner after you place your order. We don't keep finished apparel in inventory.

How can I contact Lorie's Custom Creations?

Visit the Contact page on our website or use our store's chat feature to send us a message. We'll respond as soon as we're available.

Thank you for supporting Lorie's Custom Creations! We appreciate every order.