Shipping policy

Order Processing

Most products are made to order. Please allow approximately 3–7 business days for your order to be produced and prepared for shipment. Processing times may be longer during holidays, severe weather, or unusually busy periods.

Shipping Rates

Available shipping methods and charges are displayed at checkout based on the products ordered and the delivery destination.

Estimated Delivery

After an order ships, delivery within the United States generally takes an additional 3–7 business days. Delivery times are estimates and may be affected by the shipping carrier, weather, holidays, or other circumstances outside our control.

Tracking

When tracking information is available, it will be emailed to the address provided during checkout. Please allow up to 48 hours for tracking information to begin updating.

Multiple Shipments

Products in the same order may occasionally be produced or shipped separately. If this occurs, you may receive more than one package and tracking number. You will not be charged additional shipping because an order is divided into multiple shipments.

Address Changes

Please review your shipping address carefully before completing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order enters production or has shipped.

Missing or Damaged Orders

If your order arrives damaged, or if tracking shows it was delivered but you cannot locate it, please contact us promptly at loriew1961@aol.com or through our Contact page. Include your order number and photographs of any damaged item or packaging so we can help resolve the issue.

Digital Products

Digital downloads are delivered electronically and are not shipped. Instructions for accessing a digital purchase are provided after payment.

Questions

For shipping questions, email loriew1961@aol.com or visit:

https://loriescustomcreations.myshopify.com/pages/contact